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Refund Policy
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Refund Policy

Refund Policy

Introduction

Global-Smart.Tech (“we,” “us” or “our”) is committed to providing rendering services through our online platform. The Platform is fully described at https://global-smart.tech (the “Website”). This Refund Policy outlines the conditions under which refunds may be requested and processed.

Definitions

  • “Services” refers to the offerings, tools, and functionalities available via our platform, including rendering solutions. 
  • “Platform” refers to the online platform accessible at https://global-smart.tech (the “Website”).
  • “Technical Specifications” refers to the detailed requirements and parameters provided by the Client when placing the order for rendering services.
  • “Rendering” refers to the process of generating a visual representation from source data.
  • “Final Project” refers to the completed rendering result delivered to the Client.
  • “Clients” refers to any individual or entity who has placed an order for rendering services through the Platform.

Quality of Rendering

Global-Smart.Tech does not guarantee a specific rendering result. The quality of the final project may depend on various factors, including the client’s source data, rendering settings, and other technical characteristics.

Refund Request Window

Clients may request a refund within 5 business days from the date of receipt of the completed project. Refunds are only available if the final rendering result significantly differs from the technical specifications provided when placing the order.

 Refund Request Procedure

To request a refund, the Client must:

  1. Send a written request to Global-Smart.Tech’s email address: [email protected].
  2. Include the initials of the Client and project details, along with a detailed description of the reason for the refund.

Global-Smart.Tech will review and consider refund requests within 10 business days from the date of receipt of the request.

Refund Method

Refunds will be processed using the same payment method as used for the original transaction. Global-Smart.Tech is not liable for lost profits or any other indirect damages arising from the use of the services.

Contact Information

For any questions or concerns regarding our refund policy, please contact us via email at [email protected] or through our contact form at https://global-smart.tech/contacts/.